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  • As soon as you click on "Pay" in the payment window, the relevant transaction amount will be passed to the online shop in question. The transaction amount is available in the online shop in question within a few minutes.

    If, in exceptional circumstances, the online shop - for example due to technical problems - is unable to carry out the payment you requested, the transaction amount will be refunded. The amount will be available to you again within a few minutes.

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