In an emergency: block myPaysafe™
The security of myPaysafe has the highest priority. To block myPaysafe, please fill out of the corresponding form on this page carefully.
This is how you block myPaysafe in emergency:
- Enter your email address, first and last names, customer number and username in the fields provided for this.
- In the entry field "Notification" (Nachricht), describe as accurately as possible what happened.
- Send the notification to the paysafecard service team
General security tips for my paysafecard
The security of my paysafecard has the highest priority. So keep the access data secret. You should also ensure that you yourself have access to your email, since your email address may be used to reset your password or to communicate about my paysafecard.
Regardless of whether you are using a public computer, your own PC or your smartphone, you should always ensure that your my paysafecard login data are not stored by the browser, cached or otherwise recorded.
If you notice suspicious activity or transactions in my paysafecard, please change the password to my paysafecard immediately and contact the paysafecard Service Team!